Refund Policy

At driftclad.com, we are committed to ensuring your satisfaction with every purchase. If you are not completely happy with your order, we offer a straightforward refund process under the following conditions:

Eligibility for Refunds

• Time Frame: Refund requests must be initiated within 30 days from the date your order was delivered.
• Condition of Items: Items should be unworn, unused, and in their original saleable condition. All original tags, labels, and packaging must be intact. Items that do not meet these criteria may be returned to you.
• Exclusions: Sale items are final sale and are not eligible for returns or refunds unless they are faulty or defective.

Refund Process

• Refund Method: If your return qualifies, the refund will be credited back to your original payment method.
• Processing Time: Please allow up to 5-10 business days for the return to be processed and the refund to be issued.
• Return Shipping: Customers are responsible for the cost of return shipping unless the item is faulty or defective.

How to Initiate a Return

To start your return, please visit our online returns portal. You will need your order number and email address to begin the process. Follow the prompts to select your preferred outcome: refund, exchange, or store credit.

Please note that exchange orders will not be processed until the returned item is in transit.