FAQs – driftclad.com

Shipping & Delivery
We offer free shipping across Australia. Orders are usually dispatched within 4–5 business days due to high demand. Tracking details will be provided once your order leaves our warehouse.

Payment Options
You can choose to pay in full or use our buy-now-pay-later options for flexible payment. All major credit and debit cards are accepted.

Orders & Cancellations
Once your order is placed, you can request a cancellation within 24 hours. After this period, we may not be able to modify or cancel your order.

Returns & Exchanges
If your item does not meet your expectations, you can request a return within 14 days of delivery. Items must be unworn, unwashed, and in their original packaging. Exchanges are processed subject to stock availability.

Sizing & Fit
We provide detailed size guides on each product page to help you select the perfect fit. Measurements are given in centimeters for accuracy.

Care Instructions
All driftclad.com products come with care labels. Follow the instructions to ensure longevity. Generally, we recommend gentle washing, cold water, and air drying.

Product Availability
Stock levels are updated regularly. If a product is out of stock, you can sign up for notifications, and we’ll alert you when it becomes available again.

International Shipping
Currently, we ship within Australia only. Stay tuned for updates as we expand our delivery options overseas.

Customer Support
For any questions about products, orders, or returns, our support team is available via the contact form on our website. We aim to respond within 24–48 hours.

Sustainability
We are committed to ethical and sustainable practices, from materials to production. Learn more about our sustainability initiatives on the dedicated page.

FAQs Updates
This page is regularly updated to reflect new policies and services. Check back for the latest information.